Privacy Policy

1. Information We May Collect

The information we collect depends on how you use our website, portal, forms, communications, and legal services.

We may collect the following categories of information:

• Name, mailing address, email address, telephone number, and other contact information.
• Information submitted through consultation requests, intake forms, questionnaires, client portal submissions, documents, messages, and other communications.
• Legal-matter and immigration information, including case numbers, USCIS receipt numbers, filing information, deadlines, case history, and matter status.
• Family and household information provided in connection with a legal or immigration matter.
• Financial, billing, payment-status, fee-agreement, and transaction information.
• Health or medical information that you voluntarily provide when relevant to a legal matter.
• Appointment, scheduling, calendar, meeting, and communication information.
• Documents, photographs, signatures, forms, evidence, correspondence, and other files you choose to provide.
• SMS consent status, communication preferences, and text-message records.
• Account and portal information.
• IP address, browser type, device type, operating system, pages visited, referring pages, login activity, security information, and similar technical data.
• Approximate location information that may be inferred from an IP address or provided by your device when you have permitted a feature to access location information.
• Information about contacts or other individuals when you voluntarily provide that information for an authorized legal purpose.
• Other information you voluntarily provide.

Payment-card information may be processed by an authorized payment processor. We do not intentionally store complete payment-card numbers in our general website or client-portal databases.

2. How We Use Personal Information

We may use information to:

• Respond to inquiries and consultation requests.
• Evaluate requests for legal services.
• Provide services to prospective and existing clients.
• Manage legal matters and case information.
• Check authorized USCIS case-status information.
• Prepare documents, proposals, fee agreements, notices, and communications.
• Schedule appointments and send confirmations and reminders.
• Process payments and maintain accounting records.
• Send service-related emails and text messages when permitted.
• Operate and secure our website and client portal.
• Detect fraud, unauthorized access, abuse, or security threats.
• Maintain appropriate legal, professional, regulatory, and business records.
• Comply with applicable law, court orders, ethical duties, and professional obligations.
• Improve the security, reliability, accessibility, and functionality of our services.

We do not use personal information obtained through legal services or USCIS-connected functions for unrelated advertising, data brokerage, or independent marketing profiles.

3. USCIS Torch API and Government Data

4. Information About Other People

Legal and immigration matters may involve information concerning spouses, children, parents, relatives, witnesses, beneficiaries, employees, business partners, opposing parties, or other individuals.

Sharing family, medical, financial, immigration, genetic, or similar personal information may affect the privacy of other people. You should provide another person's personal information only when you are authorized to do so and when the information is reasonably necessary for the legal or service-related purpose.

5. When Information May Be Shared

We do not sell personal information and do not provide personal information to third parties for their own promotional or marketing purposes.

We may share limited information with service providers when reasonably necessary to operate our law practice, website, portal, communications, payments, documents, scheduling, legal-matter systems, or USCIS-connected services.

Depending on the service you use, service providers or recipients may include:

• USCIS and the U.S. Department of Homeland Security, for authorized immigration case-status or other approved government API functions.
• Clio, for law-practice, client, calendar, matter, billing, or related case-management functions.
• LawPay or other authorized payment processors, for payment processing.
• Dropbox Sign, for electronic signatures and executed documents when used.
• Calendly, for appointment scheduling when used.
• Google, for authorized calendar, meeting, email, or related services when enabled.
• Zoom, for video meetings when used.
• Amazon Web Services, for authorized cloud infrastructure, email, storage, or technical services when used.
• Cloudflare, for website security, performance, network protection, and related services.
• Telnyx and telecommunications carriers, for authorized SMS and telecommunications services.
• OpenAI, when an authorized AI-assisted feature is intentionally used within a service that requires processing through that provider.
• Other vendors that provide hosting, cybersecurity, document processing, communications, technical support, accounting, or professional services to us.

Service providers are permitted to receive information only as reasonably necessary to perform authorized services for us, to comply with applicable law, or when you have directed or actively consented to the disclosure.

We require service providers handling personal information on our behalf to protect that information and to comply with applicable confidentiality, privacy, security, and contractual requirements.

Third parties are not authorized by us to independently use or disclose personal information, including de-identified, anonymized, or pseudonymized user information, for unrelated purposes without an appropriate legal basis and, where required, active user consent.

6. De-Identified, Anonymized, or Pseudonymized Information

We do not sell de-identified, anonymized, or pseudonymized information.

If such information is used for security, system improvement, analytics, troubleshooting, legal compliance, or service administration, we will take reasonable measures designed to prevent the information from being used to identify an individual.

A third-party service provider may not use or disclose such information for an unrelated purpose merely because direct identifiers have been removed.

7. Your Data-Sharing Choices

Where applicable, you may choose whether to provide optional information or authorize optional sharing. Some information, however, may be necessary to provide a requested legal, payment, scheduling, communications, portal, or USCIS-connected function.

Choosing not to provide required information may limit our ability to perform the requested function.

You may withdraw an optional consent where permitted by law. Withdrawal does not affect processing that was lawfully completed before the withdrawal.

8. SMS and Mobile Information

If you separately opt in to receive text messages from the Law Office of Gopal Krishan, we may send customer-care messages such as appointment confirmations, reminders, requested cost-estimate or proposal notifications, service-related follow-ups, and matter-related communications.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. Text messaging originator opt-in data and consent will not be shared with third parties for their promotional or marketing purposes.

We may provide mobile information and SMS consent status to telecommunications carriers and messaging service providers only as reasonably necessary to provide the messaging service or as required by law.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply START to opt in again where supported. Reply HELP for help.

Consent to receive text messages is not a condition of purchasing legal services. Please see our Terms and Conditions for additional SMS terms.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies for site operation, security, preferences, analytics, and performance.

You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.

We do not use cookies to sell personal information.

10. California Privacy Rights

California law may provide privacy rights depending on the nature of the information, the relationship involved, and the law that applies.

Applicable rights may include the right to request:

• Access to personal information.
• Information about categories of personal information collected.
• Information about how personal information is used or disclosed.
• Correction of inaccurate information.
• Deletion of eligible personal information.
• Limitation of certain uses of sensitive personal information where applicable.
• Opt-out rights where a covered sale or sharing activity exists.

We do not sell personal information and do not share personal information for cross-context behavioral advertising.

We will not discriminate against an individual for exercising a privacy right available under applicable California law.

11. Data Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected and as necessary to meet legal, professional, contractual, ethical, accounting, security, dispute-resolution, and recordkeeping obligations.

Different categories of information may have different retention periods. Legal-matter records may need to be retained even after a portal account is closed when retention is required or permitted by law, professional responsibility rules, an engagement agreement, a legal hold, insurance requirements, or legitimate recordkeeping needs.

Dormant Client Portal Accounts

A client-portal account may be treated as dormant after 24 months of inactivity.

We may deactivate a dormant account for security or administrative purposes. Personal information associated with a dormant account may be retained for up to 24 months after account deactivation, unless a longer period is reasonably necessary or required by law, professional responsibility obligations, legal holds, contractual obligations, or the needs of an active or former legal matter.

12. Permanent Deletion and Account Closure

You may request closure of an eligible online account or permanent deletion of eligible personal information by contacting: support@alliedlegal.us.

Please include:

• Your full name.
• The email address or phone number associated with your account.
• A clear statement that you are requesting account closure, data deletion, or both.

We may need to verify your identity before processing the request.

We will ordinarily complete a verified eligible deletion request within 45 days. If additional time is reasonably necessary and permitted by law, we will notify you.

When information is eligible for permanent deletion, we will take reasonable steps to delete or securely dispose of the information from active systems. Residual information may remain temporarily in secure backup systems until normal backup retention cycles expire.

13. Access, Correction, Export, and Transfer Requests

You may contact us to request access to or correction of eligible personal information associated with you.

Where applicable and technically feasible, you may also request that eligible information be provided to you in a reasonably usable format.

If health or medical information has been voluntarily provided through our services and is eligible for release, we will provide reasonable options for secure access, transmission, download, or deletion, subject to applicable law and professional obligations.

14. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, acquisition, disclosure, alteration, misuse, or destruction.

Safeguards may include access controls, authentication, encrypted connections, secure hosting, security monitoring, restricted credentials, vendor controls, backups, and other measures appropriate to the system involved.

USCIS production API keys, OAuth credentials, and similar sensitive credentials are intended to be stored using secure technical methods and are not intended to be publicly exposed.

No website, email platform, cloud system, text-message system, portal, or electronic transmission can be guaranteed to be completely secure.

15. Data Breach Notification

If we determine that a security incident involving personal information requires notice under applicable law, we will notify affected individuals as required.

When appropriate, the notice will describe the nature of the incident, the type of information involved, actions we have taken, steps the affected person may consider taking, and contact information for questions.

16. Attorney-Client Relationship and Confidentiality

Using this website, submitting a form, checking information through a public-facing service, sending an email or text message, or contacting our office does not by itself create an attorney-client relationship.

An attorney-client relationship is established only through an appropriate engagement process.

Please avoid sending highly sensitive or confidential information through a general public website form unless requested.

Separate legal, ethical, professional, and confidentiality duties may apply to information received in connection with an attorney-client relationship.

17. Third-Party Websites and Services

Our website and portal may contain links to or integrations with third-party websites and services.

When you independently access a third-party website, that provider may have its own privacy policy and terms. We are not responsible for privacy practices of third-party systems that we do not control.

This provision does not reduce the obligations of service providers that process information on our behalf under applicable contracts, privacy requirements, confidentiality duties, or law.

18. Children's Privacy

Our general website is not directed to children under 13. We do not knowingly collect personal information directly from a child under 13 through ordinary website use without appropriate authorization.

Legal matters may involve information about children. Such information may be processed when provided by a parent, guardian, client, attorney, authorized representative, or other person having an appropriate legal basis.

19. Business Transfer, Change of Ownership, or Closure

If Allied Legal PC / Law Office of Gopal Krishan undergoes a reorganization, transfer of ownership, merger, sale, transition, or closure, we will take reasonable steps to protect personal information and comply with applicable legal and professional obligations.

Users will be notified of a material change in ownership when notice is required or reasonably appropriate.

Personal information will not simply become available for unrelated use by a successor organization. A successor that receives personal information will be expected to maintain privacy protections consistent with this Policy and applicable law.

When appropriate, affected individuals may be provided an opportunity to securely receive, transfer, download, or request deletion of eligible information before a material change becomes effective, subject to legal and professional record-retention requirements.

20. Changes to This Privacy Policy

We may revise this Privacy Policy when our practices, technology, legal requirements, or services change.

The current version will be posted on this page with its effective date and revision date.

When a material change affects how personal information is collected, used, retained, disclosed, or shared, we will provide affected users with a clear, plain-language summary of the material change.

Where active consent is required, we will obtain an affirmative action from the affected user, such as selecting an acceptance checkbox, selecting an acceptance button, or completing another clear consent action.

Continued use alone will not be treated as active consent when affirmative consent to a material privacy or terms change is required.

If a user does not consent to a material change that requires consent, access to the affected optional feature or digital service may be limited until the user provides consent or chooses to discontinue that feature.

21. USCIS Terms and Government Disclaimer

Our use of USCIS APIs is subject to applicable USCIS and U.S. Department of Homeland Security requirements, policies, technical requirements, and terms governing authorized API access.

Allied Legal PC / Law Office of Gopal Krishan is a private law office. We are not USCIS, the U.S. Department of Homeland Security, or another government agency.

Access to USCIS information through our services does not replace official notices issued by USCIS and does not guarantee any immigration result, processing time, approval, or government action.

Users must comply with applicable laws and may not use our systems to obtain, attempt to obtain, misuse, scrape, disclose, or distribute USCIS information without authorization.

Our general Terms and Conditions also apply to use of AlliedLegal.us and related digital services.

22. No Sale of Personal Information

23. Contact Us and Privacy Requests